I'm looking for...
Pakistan...
Browse Jobs by:
Company,  Location or   Categories & Industries


Facebook Twitter Google+ Pinterest LinkedIn Y! Mail Print | Email a Friend | Save Job

Customer Support Specialist

IBEX Global - A TRG Company

Summary

  • Industry
    Call Center
  • Total Positions
    20
  • Job Type
    Full Time
  • Job Shift
    Rotation
  • Job Location
    Karachi, Pakistan
  • Gender
    Male/Female
  • Age
    45
  • Minimum Education
    Intermediate/A-Level
  • Career Level
    Entry Level
  • Minimum Experience
    Fresh
  • Currency
    Pakistan Rupees - PKR
  • Salary
    15,000-20,000
  • Require Travel
    No
  • Posted
    Jan 5, 2017
  • Apply By
    Jan 15, 2017

Job Description

• Brief description of the job:
? Timely preparation of rates and quotes for customers and overseas agents.
? Collaborate and build relationships with customers to strengthen service competitiveness
? Communicate timely correspondence back to customers, track and resolving any issues regarding product.
• Timings: 9 hours shift

Desired Candidate Profile

• Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
• No. of Vacancies: 30+
• Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
• Ability to work in a blended operations and customer development role
• Self-motivated, assertive, and respond to brand metrics.
• Manages complex transactional or emotional customer situations promptly and professionally.
• Ability to multi-task in a fast paced environment with rapidly changing priorities
• Contributes to building a positive team spirit and puts success of team above their own interests.
• If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
• Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
• Salary: upto Rs. 45,000/-
• Transport: Conveyance will be provided.